NHTSA Complaint #11231252 — 2013 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11231252
Vehicle	2013 FORD EXPEDITION
Component	ENGINE
Date of Incident	June 20, 2019
Date Filed	July 12, 2019
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE NUMBER FOUR SPARK PLUG ISSUE WITH THE 5.4L V8 ENGINE AND PHASER CAUSED MY ENGINE TO FAIL. THIS IS THE SECOND FORD VEHICLE THAT I HAVE OWNED THAT THIS HAPPENED TO AND FORD HAS DONE NOTHING TO RESOLVE THIS LONG KNOWN ISSUE WITH THE PHASERS AND NUMBER FOUR SPARK PLUGS. PLEASE HELP SMALL BUSINESS OWNERS WHO DEPEND ON VEHICLES. FORD NEEDS TO EITHER PAY FOR REPLACEMENT MOTORS OR SOMETHING. I SPENT $5000 ON A NEW MOTOR AND FORD TOLD ME IT IS A KNOWN ISSUE AND TO CONTACT YOUR AGENCY AS IT IS UNDER INVESTIGATION.

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