NHTSA Complaint #11299740 — 2013 FORD EXPEDITION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11299740
Vehicle	2013 FORD EXPEDITION
Component	SERVICE BRAKES
Date of Incident	January 8, 2020
Date Filed	January 16, 2020
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. 4M AUTO SERVICE CENTER ABILENE TX PERFORMED FUSE 27 RELOCATION TO FUSE 73 ACCOMPLISHED. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. CODE CLEARED, VEHICLE RETURNED TO SERVICE. STALLED FOLLOWED BY CRANK NO START CONDITIONS WITH CHECK ENGINE LIGHT, CODES P025A, U0109 AND P0627 WHILE VEHICLE STATIONARY. 4M AUTO SERVICE CENTER ABILENE TX REPLACED FUEL PUMP CONTROL MODULE. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT NO CODES. VEHICLE OWNER REPLACED FUEL PUMP DUE TO BURNT WIRE (SEE ATTACHED PHOTO). VEHICLE RETURNED TO SERVICE. CONTACTED 4M AUTO SERVICE CENTER, ARROW FORD ABILENETX AAND FORD MOTOR COMPANY CUSTOMER SERVICE.

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