NHTSA Complaint #11710465 — 2013 FORD EXPEDITION

Was never notified of the recall pertaining to my vehicle. Upon research I contacted the dealership to have the recall fixed. First issue was they offere complimentary pickup and delivery which I scheduled and they did not show up, aswell as the call that was supposed to happen, and they tell me the recall is out of its extended warranty. I contacted Ford service department and they said the same as its out of extended warranty. This is a safety concern as Ford is aware of the failing component and will not let me get the recall fixed. At the moment the vehicle is in limp mode still runs just fine but due to the recall it is not and cannot get any help from the dealership nor Ford. I was never notified that the vehicle had any recalls as we where dealing with the known harmonic balancer issue which caused the dealership to replace the engine with a new and still had to replace that balancer 3 times until it was right. Besides that distraction there was no issues occuring from the Molded Lead Frame. This is a safety concern. The vehicle mileage is about 160k engine mileage maybe 20-30k. Original recalled component still remains. I am able to repair this myself but need to know if this was something they should be fixing.