NHTSA Complaint #11231134 — 2013 HONDA CROSSTOUR

UPON DRIVING HOME I TURNED A CORNER AND IMMEDIATELY MY STEERING WENT OUT AND I COULD NOT STEER THE CAR AT ALL. THE CAR HAS ELECTRONIC POWER STEERING AND THE SYSTEM WENT OUT. IF I WOULD HAVE BEEN ON THE HIGHWAY IT COULD HAVE BEEN A VERY BAD SITUATION. I HAD I TOWED TO HONDA WHICH SAID THIS IS NOT UNDER WARRANTY AND WILL COST $3000. THE WORST PART IS THEY CAN'T SEEN TO FIX IT, THEY PUT IN A NEW SYSTEM BUT CAN'T SEEM TO GET THE COMPUTER TO ACKNOWLEDGE IT. I HAVE RESEARCHED THIS AND FOUND MANY COMPLAINTS FOR THE ACCORD/CROSSTOURS WITH THIS ISSUE FROM 2013-2015 WITH THE ELECTRONIC POWER STEERING GOING OUT. HONDA REFUSES TO ACKNOWLEDGE THE PROBLEM. TWO WEEKS LATER I STILL HAVE NO CAR. THIS WAS A PRE-OWNED CERTIFIED CAR AND I HAVE HAD MULTIPLE ELECTRICAL ISSUES AND IT ONLY HAS 72,000 MILES.