NHTSA Complaint #11231118 — 2014 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	11231118
Vehicle	2014 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	May 15, 2019
Date Filed	July 11, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD RELEASE FROM THE IGNITION WITHOUT WARNING. THE CONTACT SPOKE WITH BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) AND WAS INFORMED THAT THE UNKNOWN RECALL FOR THIS DEFECT WAS DISCONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS 100,000.

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