NHTSA Complaint #11230819 — 2019 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11230819
Vehicle 2019 BUICK ENCORE
Component ENGINE
Date of Incident
Date Filed
Mileage 2,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I WAS STOPPING TO PARK THE CAR AND TOOK MY FOOT OF THE BRAKE BEFORE I PUT THE CAR IN PARK, THE CAR SURGED FORWARD OVER THE CURB, A SIDE WALK AND INTO A ROCK GARDEN, (I WAS PARKING AT A NURSERY) I HAVE NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE. I THINK IT HAS SOMETHING TO DO WITH THE 1.4L SIDI TURBO ENGINE WITH ITS START-STOP TECHNOLOGY. I THINK IT IS EXTREMELY DANGEROUS AS THE ENGINE SURGE WAS STRONG ENOUGH TO PROPEL THE CAR OVER THE CURB, A SIDE WALK AND INTO A GARDEN. I BELIEVE THAT THIS TECHNOLOGY WILL CAUSE A LOT OF REAR END COLLISIONS. ALTHOUGH NO OTHER CAR WAS INVOLVED IN MY CASE AND I WAS NOT HURT BUT IT DID ABOUT $ 9000 WORTH OF DAMAGE TO THE UNDERSIDE OF MY CAR BECAUSE OF THE ROCKS THAT THE CAR TRAVELED OVER BEFORE I STEPPED ON THE BRAKE. THE DISTANCE IT TRAVELED WAS PROBABLY 6 TO 8 FEET BUT IT SCARED THE DELIGHT OUT OF ME!. I DON'T KNOW IF THE ENGINE CAN BE MODIFIED SO THAT THE SURGE IS NOT THAT STRONG SO THAT IT PROPELS A CAR FORWARD AT SUCH A HIGH SPEED. I ALSO DON'T KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS OF THIS NATURE BUT WOULD LOVE TO KNOW. I HAVE HAD THIS CAR ONLY A FEW MONTHS AND AM AN EXTREMELY CAREFUL DRIVER. I HAVE ONLY HAD ONE OTHER ACCIDENT IN THE 40 PLUS YEARS THAT I HAVE BEEN DRIVING AND THAT WAS NOT MY FAULT. HOPE TO GET A RESPONSE AND THANK YOU FOR LETTING ME VENT.

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