NHTSA Complaint #11229851 — 2020 GRAND DESIGN IMAGINE

WHILE DRIVING BACK FROM A FAMILY TRIP IN NEBRASKA ON 6/30/19. I NOTICED THAT THE TRAILER WAS PUSHING THE TOW VEHICLE TO THE RIGHT WHILE BREAKING HARDER THAN NORMAL. THIS HAPPENED MULTIPLE TIMES DURING OUR 4.5 HOUR TRIP HOME AND UPON ARRIVING AT OUR HOUSE IN LONE TREE, CO. I DISCOVERED THAT THE LEAF SPRINGS ON THE PASSENGER SIDE OF THE TRAILER HAD FLATTENED OUT. THE TRAILER IS 2 MONTHS OLD AND THE WEIGHT WAS MINIMAL AS NONE OF THE HOLDING TANKS WERE FILLED AND HALF OF THE CABINETS WERE EMPTY AS WELL AS EMPTY FRIDGE. I CONTACTED THE MANUFACTURER AND THEY AUTHORIZED REPLACEMENT OF SPRINGS. MY CONCERNS IS THAT THE MANUFACTURER IS USING SUB STANDARD PRODUCTS AND THIS CAN LEAD TO A TRAGIC ACCIDENT AT SOME POINT. I ALSO BELONG TO A FB GROUP OF IMAGINE OWNERS THAT HAS 12,500 MEMBERS AND THE TOPIC OF FLATTENED LEAF SPRINGS IS A DAILY OCCURRENCE. SOMEONE SHOULD BE LOOKING IN TO THIS BEFORE A TRAGIC ACCIDENT OCCURS THAT COULD OF BEEN EASILY AVOIDABLE BY MANUFACTURER USING BETTER QUALITY PRODUCTS AND OR HIGHER PRODUCT AS WELL.