NHTSA Complaint #11604580 — 2020 GRAND DESIGN IMAGINE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11604580
Vehicle 2020 GRAND DESIGN IMAGINE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.

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