2020 GRAND DESIGN IMAGINE — Problems, Recalls & Safety Data
N/A
Safety Rating
15
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2020 GRAND DESIGN IMAGINE
The 2020 GRAND DESIGN IMAGINE has received a total of 15 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with STRUCTURE:INTERIOR PANELS:DOOR, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS. The most commonly reported problems involve the Tires (5 complaints), Suspension (2 complaints), and Tirestreadbelt (2 complaints).
Recalls for the 2020 GRAND DESIGN IMAGINE
NHTSA has recorded 2 recalls for the 2020 GRAND DESIGN IMAGINE, potentially affecting up to 75,652 vehicles.
Recall 22V039000 — STRUCTURE:INTERIOR PANELS:DOOR
| 20,144 vehicles affected
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
Consequence: Sharp handles could scrape or cut an occupant, increasing their risk of injury.
Remedy: Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.
View full details →Recall 21V393000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 55,508 vehicles affected
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Consequence: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
View full details →Owner Complaints for the 2020 GRAND DESIGN IMAGINE
15 complaints have been filed with NHTSA for the 2020 GRAND DESIGN IMAGINE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Tires | 5 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 2 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailerlpg Systems | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.
All tires failed. 225/75 R15 Took my tires in for a routine rotation and balance cracks were on the tires. Dry rot
Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.
The contact owns a 2020 Grand Design Imagine equipped with Westlake Tires, Tire Line: Super ST, Tire Size: 225/75/R15, DOT Number: JULT1CT. The contact stated while driving 60 MPH, the contact heard a loud explosion and became aware that the front driver’s side tire had experienced a blowout. The contact was able to pull over on the side of the roadway. The contact replaced the tire with the spare tire. The dealer was contacted and recommended that all of the tires be replaced. The manufacturer was not contacted. The failure mileage was 2,000.
Safety Rating for the 2020 GRAND DESIGN IMAGINE
NHTSA has not yet tested the 2020 GRAND DESIGN IMAGINE in its New Car Assessment Program.
Technical Service Bulletins for the 2020 GRAND DESIGN IMAGINE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2020 GRAND DESIGN IMAGINE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GRAND DESIGN IMAGINE
- 2016 GRAND DESIGN IMAGINE — 2 complaints
- 2017 GRAND DESIGN IMAGINE — 2 complaints
- 2018 GRAND DESIGN IMAGINE — 11 complaints
- 2019 GRAND DESIGN IMAGINE — 10 complaints
- 2020 GRAND DESIGN IMAGINE (current)
- 2021 GRAND DESIGN IMAGINE — 24 complaints
- 2022 GRAND DESIGN IMAGINE — 21 complaints
- 2023 GRAND DESIGN IMAGINE — 9 complaints
- 2024 GRAND DESIGN IMAGINE — 4 complaints
- 2025 GRAND DESIGN IMAGINE — 0 complaints
Other GRAND DESIGN Models
- GRAND DESIGN MOMENTUM — 327 total complaints
- GRAND DESIGN SOLITUDE — 218 total complaints
- GRAND DESIGN REFLECTION — 199 total complaints
- GRAND DESIGN TRANSCEND — 16 total complaints
- GRAND DESIGN REFLECTION 337RLS — 10 total complaints
- GRAND DESIGN MOMENTUM 385TH — 4 total complaints
- GRAND DESIGN LINEAGE — 1 total complaint
- GRAND DESIGN MOMENTUM 355TH — 1 total complaint