NHTSA Complaint #11229795 — 2012 CADILLAC SRX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11229795
Vehicle	2012 CADILLAC SRX
Component	UNKNOWN OR OTHER
Date of Incident	May 10, 2019
Date Filed	July 6, 2019
Mileage	106,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THE LOW BEAM HEADLIGHT LENS IS FROSTED OVER PREVENTING HEADLIGHTS FROM PROJECTING LIGHT AT NIGHT. I HAVE OTHER VEHICLES FLASH LIGHTS AT ME ON APPROACH. I WAS WARNED ON A RECENT TRIP TO NEW MEXICO, BUT DID NOT GET A TECKET FOR NOT HAVING HEADLIGHTS. LOCAL GM/CADILLAC DEALER TOLD ME THAT THEY COULD NOT DO ANYTHING. I DONT DRIVE AT NIGHT AS NO LOW BEAM HEADLIGHTS. I BOUGHT AND REPLACED WITH STRONGER LOW BEAM BULBS, BUT THIS DID NOT HELP. PLEASE ISSUE A CS EASE AND DESIST STOPPING CADILLAC SALES IN THE US UNTIL THIS SAFET DEFECT IS CORRECTED.

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