NHTSA Complaint #11229342 — 2019 TESLA MODEL 3
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11229342 |
| Vehicle | 2019 TESLA MODEL 3 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
IN SUDDEN HEAVY RAIN ON BUSY HIGHWAY (I5), THE AUTO WIPERS WOULDN'T GO ON. TO SWITCH TO MANUAL OR CONTROL WIPERS MANUALLY REQUIRES DRIVER TO TAKE THEIR EYES OFF THE ROAD FOR A SIGNIFICANT AMOUNT OF TIME TO MAKE 2 PRECISE SELECTIONS ON TOUCH SCREEN. IT WAS A BUMPY-ISH ROAD AND THIS REQUIRED ME TO TAKE MY EYES OFF THE ROAD FOR EVEN LONGER TO CLICK ON CORRECT WIPER MODE SELECTION. IT WAS A VERY DANGEROUS SITUATION TO BE IN HEAVY TRAFFIC TO LOSE VISIBILITY AND THEN HAVE TO TAKE MY EYES OFF THE ROAD TO NAVIGATE A TOUCH SCREEN. THE REAL ISSUE IS THAT NAVIGATING THE TOUCH SCREEN IS LIKE USING A SMARTPHONE WHILE DRIVING AND SHOULD NOT BE REQUIRED CRITICAL SAFETY FUNCTIONS.
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