NHTSA Complaint #11228465 — 2016 KIA OPTIMA

I RENTED A VEHICLE FROM FAIR/UBER UNDER A CALIFORNIA PROMOTION. IN THE UNDERSTANDING THE VEHICLE WAS UBER READY. THREE WEEKS INTO USING THE CAR SQUEEZING BRAKES LET ME TO THE AUTHORISED SHOP FOR MAINTANENCE. IT WAS INSPECTED AND WHAT WAS FOUND MADE THIS VEHICLE UNSAFE. I COULD NOT USE IT FOR ITS PURPOSE. TO DRIVE IT FOR UBER. I HAVE SNAP SHOTS OF THE CONDITION OF THE BRAKES AND ROTORS. THE SHOCKS OR STRUTS ARE ALSO SHOT AND THE COOLANT RESIVIOR WAS CLOSE TO EMPTY. THE TWO FRONT TIRES ALSO WERE RECOMENDED TO BE REPLACED AS THEY WERE CUPPING. THIS VEHICLE HAD NOT BEEN INSPECTED PRIOR TO THERE RELEASING IT TO ME FOR ANY SAFETY ISSUES PRIOR AND WHEN THE INVOICE WAS SENT TO DONLEN, 3 TIMES, WHICH TOOK A WHOLE DAY, WAS FULLY DENIED. REFUSAL TO CORRECT THIS SAFETY ISSUE. THIS CAR IS STILL IN THIS CONDITION. IT WAS REMOVED FROM PEP BOYS ON MISSION GEORGE BY MYSELF. THE NEXT DAY AT 5:06 PM I RECEIVED AN EMAIL FROM FAIR SUGGESTING I TAKE IT TO ANOTHER APPROVED SHOP. I REALISED THAT THIS WAS NOT MY DUTY OR MY PROBLEM. I COULD JUST RETURN THE VEHICLE. I WAS I AM DONE WITH THIS COMPANY. IT WAS GOING TO BE A 3 DAY JOB IN THE SHOP. AND FAIR TOLD ME REPEATEDLY THAT THEY HAD NO ABILITY TO PREVENT ME FROM HAVING TO PAY FOR THE WEEK IT WAS DISABLED. OBSURD. I'LL ATTACH SPECS AND PICS. THANK YOU.