NHTSA Complaint #11223065 — 2015 DODGE DART

RECALL NUMBER: 19V-293 AT THE BEGINNING OF NOVEMBER 2018, I DROVE UP TO MY HOUSE IN THE DRIVEWAY, SHIFTED INTO PARK, LET MY FOOT OFF THE BRAKE, AND MY CAR STARTED ROLLING BACKWARDS! I TRIED SHIFTING INTO DRIVE AGAIN THEN TO TRY TO MOVE IT INTO PARK AGAIN BUT THE LIGHT ON THE DASH SHOWED STILL IN PARK, EVEN THOUGH THE SHIFTER WAS IN DRIVE. I HAD TO USE THE EMERGENCY BRAKE TO STOP IT FROM ROLLING AWAY. THE NEXT DAY, I HAD IT TOWED TO THE DEALERSHIP (COURTESY CHRYSLER JEEP DODGE IN TAMPA, FL) BUT THEY SAID IT WAS NO LONGER COVERED UNDER WARRANTY AND THAT IN ORDER FOR IT TO BE REPAIRED, I HAD TO PURCHASE THE GEAR SHIFT CABLE AND IT WOULD COST ME OVER $500 TO REPLACE IT. I WAS FURIOUS AS THIS IS WAY OUTSIDE OF MY BUDGET. I WAS ABLE TO PURCHASE A TRANSMISSION SHIFT CABLE BUSHING REPAIR KIT FOR $35 OFF OF AMAZON. MY HUSBAND AND I WERE ABLE TO REPLACE THE BUSHING AND IT WORKS FINE (FOR NOW) BUT MY CONCERN IS WONDERING, WITH THIS RECALL, IF SOMETHING IS CAUSING THE BUSHING TO WEAR DOWN AND BREAK, CAUSING THESE ISSUES OR POTENTIALLY CAUSING A VEHICLE CRASH. I JUST FOUND OUT ABOUT THIS RECALL THIS MONTH (JUNE 2019) AND APPARENTLY IT'S BEEN ONGOING SINCE, AT THE LATEST, 2016?? AND THE DEALERSHIP KNEW NOTHING ABOUT IT? UNBELIEVABLE. IF THE STATUS IS "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" AND IT'S BEEN 3 YEARS, THE MANUFACTURER SHOULD BE ABLE TO ALLOW US TO TRADE THE CAR IN TO A DODGE DEALERSHIP FOR ANOTHER VEHICLE THAT DOESN'T HAVE A CHANCE TO CAUSE THIS MALFUNCTION WITH A POTENTIAL FOR A VEHICLE CRASH, WITHOUT US GETTING THE WORSE END OF THE DEAL.