NHTSA Complaint #11222696 — 2019 TOYOTA HIGHLANDER

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 11222696
Vehicle 2019 TOYOTA HIGHLANDER
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 4,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. WHEN THE CONTACT OPENED THE TAILGATE, ALL OF THE OTHER DOORS UNLOCKED. THE CONTACT DID NOT FEEL SAFE. THE VEHICLE WAS DRIVEN TO MALLOY TOYOTA (400 WEEMS LN, WINCHESTER, VA 22601, (540) 678-1791) TO BE DIAGNOSED, BUT THE TEST ONLY ACKNOWLEDGED THAT THE DRIVER'S DOOR UNLOCKED AND NOT THE OTHER DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT MALLOY TOYOTA; HOWEVER, THE DEALER STILL COULD NOT REPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 4,800.

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