NHTSA Complaint #11222640 — 2012 CHEVROLET EQUINOX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11222640
Vehicle 2012 CHEVROLET EQUINOX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 37,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THE TRANSMISSION CONTROL MODULE (TCM) HAS FAILED. WHEN THE VEHICLE IS STARTED THE CHECK ENGINE LIGHT COMES ON. WHEN THE VEHICLE IS PUT INTO EITHER "R" OR "D" THE VEHICLE LURCHES, AND THE "R" OR "D" FLASHES. WHEN THIS OCCURS THE VEHICLE IS NOT OPERABLE. PRESSING THE ACCELERATOR - THE VEHICLE DOES NOT MOVE FORWARD. THIS CONDITION WILL ALSO OCCUR DURING OPERATION OF THE VEHICLE WITHOUT WARNING. REGARDLESS OF TRAVEL SPEED AT THE TIME, THE VEHICLE WILL SLAM INTO A LOW GEAR. THIS CREATES A VERY SERIOUS SAFETY RISK. ON A WET, SNOWY, OR ICY ROAD IT WOULD SURELY CAUSE THE OPERATOR TO LOOSE CONTROL AND CAUSE AN ACCIDENT. MY PARTICULAR VEHICLE HAS LESS THAN 38,000 MILES. FOR THE TRANSMISSION CONTROL MODULE (TCM) TO FAIL ON A VEHICLE WITH THIS FEW MILES IS TOTALLY UNACCEPTABLE. FOR IT NOT TO BE WARRANTIED IS ALSO NOT ACCEPTABLE, AND A CALCULATED DECISION ON THE PART OF THE MANUFACTURER TO AVOID LIABILITY FOR AN ISSUE IT IS AWARE OF THAT REGARDS THE SAFE OPERATION OF ITS VEHICLES. UPON RESEARCH, THERE ARE SEVERAL OTHER COMPLAINTS OF THIS SAME NATURE ON-LINE. A RECALL SHOULD BE ISSUED. *TR

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