NHTSA Complaint #11222487 — 2014 FORD FOCUS

IN THE COURSE OF LESS THAN A MONTH, THE CAR'S PROBLEM PROGRESSED FROM INTERMITTENT STARTING ISSUES THAT LEFT ME STRANDED TO A FULL-ON FAILURE OF THE TRANSMISSION CONTROL SYSTEM. THE CLUTCH OF THE VEHICLE HAD BEEN REPLACED AND THE TRANSMISSION REPAIRED IN JUNE 2018. ON MAY 30TH, 2019, THE CAR WAS TAKEN IN DUE TO TRANSMISSION STARTING ISSUES. THE LIGHTS WOULD TURN ON WHEN TURNING THE KEY, BUT THE ENGINE WOULD NOT CRANK. THE CAR WAS RETURNED AFTER THE TRANSMISSION CONTROL MODULE WAS REPLACED. ON JUNE 11, 2019, THE CAR WAS RETURNED TO THE DEALERSHIP FOR THE SAME ISSUE. CAR WOULD NOT START AND TOOK ABOUT 50 TRIES AFTER HAVING BEEN STRANDED FOR SEVERAL HOURS. CAR WAS RETURNED TO ME SEVERAL DAYS LATER BECAUSE NOTHING WAS FOUND. ON JUNE 19, 2019, I WAS DRIVING DOWN THE HIGHWAY, I WAS IN THE LEFT LANE GOING ABOUT 60 MPH. I TRIED TO ACCELERATE TO PASS SOMEONE, AND MY CAR WOULD NOT ACCELERATE. WHEN I LOOKED DOWN, MY CHECK ENGINE LIGHT WAS FLASHING, MY BATTERY LIGHT WAS ON, AND MY OIL LIGHT WAS ON. THE CAR DOWNSHIFTED AND STARTED TO RAPIDLY DECELERATE. ENGINE SHUT DOWN, AND CAR WAS ROLLING TO A STOP. I HAD TO RUSH TO THE RIGHT LANE IN RUSH HOUR TRAFFIC, AND I MANAGED TO ROLL MY WAY UP THE EXIT RAMP, WHERE MY CAR SHUT DOWN COMPLETELY AT THE TOP OF THE EXIT RAMP. CAR WOULD NOT RESTART, AND I WAS STRANDED THERE FOR OVER AN HOUR IN A DANGEROUS PLACE AND SITUATION. I CALLED A TOW, AND AFTER TRYING TO START MY CAR INTERMITTENTLY FOR OVER AN HOUR, THE ENGINE FINALLY STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP TO BE CHECKED OUT AGAIN.THE SAME ISSUE WITH TRANSMISSION CONTROL HAS PERSISTED, RESULTING IN ME HAVING TO TAKE THE CAR IN ON THREE SEPARATE OCCASIONS IN ABOUT TWO WEEKS. IT STARTED OF FROM INTERMITTENT STARTING ISSUES TO THE CAR SHUTTING DOWN COMPLETELY WHILE TRAVELING AT A HIGH SPEED. THIS CAR HAS DONE NOTHING BUT PUT ME IN DANGER, AND I HAVEN'T EVEN PAID IT OFF YET.