NHTSA Complaint #11222366 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. AFTER STOPPING THE VEHICLE, THE GEAR SHIFT FAILED TO OPERATE AND THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH. THE CONTACT MENTIONED THAT HER HUSBAND HAD TO MANUALLY SHIFT THE GEAR INTO PARK UNDER THE HOOD. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ERWIN CHRYSLER DODGE JEEP (2775 S CO RD 25A, TROY, OH 45373 (937) 335-5696) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.