NHTSA Complaint #11222276 — 2017 TOYOTA TACOMA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11222276
Vehicle	2017 TOYOTA TACOMA
Component	POWER TRAIN
Date of Incident	October 5, 2017
Date Filed	June 24, 2019
Mileage	15 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THAT THE SIX SPEED AUTO TRANSMISSION FAILED TO DOWNSHIFT PROPERLY. IN ADDITION, THE TRANSMISSION WAS SLOW TO CHANGE OVER, THERE WAS AN ABNORMAL NOISE, AND THE VEHICLE LUNGED FORWARD, WHICH PRESENTED THE RISK OF A POTENTIAL CRASH. THE FAILURES OCCURRED INTERMITTENTLY. RECENTLY, WHILE THE VEHICLE WAS AT A STOP WITH THE BRAKE PEDAL DEPRESSED, IT LUNGED FORWARD WHILE A PASSERBY WAS WALKING IN FRONT OF THE VEHICLE. CAPITOL TOYOTA (765 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 705-4707) WAS NOTIFIED OF THE FAILURE FOR MORE THAN TWO YEARS AND INDICATED THAT A SOFTWARE UPDATE MAY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 15.

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