NHTSA Complaint #11432280 — 2017 TOYOTA TACOMA

The contact owns a 2017 Toyota Tacoma. The contact stated that after shutting off the vehicle with the push-button keyless ignition, the vehicle was parked inside of the garage with the garage door remaining opened and the contact exited the vehicle. When the contact came back to the garage, he noticed that the vehicle was missing as it had reversed down the driveway inadvertently while the engine was off. However, the transmission gear shifter was on the drive position. The vehicle had crashed into two trees in the woods. No police report was filed. The vehicle was taken to a body shop and remained at the body shop, waiting for repairs to the front and rear passenger side doors, rear windshield, rear fender, and passenger side mirror. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 48,000.