NHTSA Complaint #11694131 — 2017 TOYOTA TACOMA

The contact owns a 2017 Toyota Tacoma. The contact stated that while operating the vehicle, it was discovered that the front driver’s side heated seat was inoperable, and the seat was not heated while the switch for the heated seat was activated. Upon inspection, the contact discovered that the electrical wire connector and wiring harness had melted and was destroyed and that the heating components inoperable. The manufacturer and local dealer were notified of the failure and informed the contact of a Technical Service Bulletin regarding the failure, but no assistance was offered. The vehicle was not yet repaired. The failure mileage was 65,000.