NHTSA Complaint #11222253 — 2015 DODGE DART

TL* THE CONTACT OWNS A 2015 DODGE DART. WHILE THE VEHICLE WAS IN PARK, THE CONTACT ATTEMPTED TO SWITCH GEARS. THE GEAR SHIFTER MOVED, BUT THE VEHICLE REMAINED IN PARK. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT MOVE OUT OF PARK; HOWEVER, THE LEVER MOVED TO ANY GEAR. ALSO, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PREMIER CHRYSLER (3460 NAGLEE RD, TRACY, CA 95304, (209) 820-1800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT TRANSMISSION SHOP WHO DIAGNOSED THAT A NEW COMPUTER MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.