NHTSA Complaint #11221886 — 2013 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11221886
Vehicle	2013 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	May 21, 2019
Date Filed	June 22, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE SLIDING DOOR ON DRIVERS SIDE NO LONGER OPENS. THE HANDLE MOVES BUT DOESN'T SEEM TO LATCH OR UNLATCH. DOOR INOPERABLE IN CLOSED POSITION. IT WILL NOT OPEN AT ALL FROM OUTSIDE OR INSIDE THE VEHICLE. IT IS NOT A POWER DOOR, MANUAL ONLY. IT JUST WOULDN'T OPEN ONE DAY, WITHOUT WARNING, AROUND MAY 21, 2019. I HEAR OF MANY OTHERS HAVING SAME PROBLEM WITH THEIR DODGE GRAND CARAVAN. PLEASE INITIATE A RECALL, AS THIS IS NOT ONLY AN EXPENSIVE REPAIR, BUT MORE IMPORTANTLY A SAFETY ISSUE FOR EXITING THE VEHICLE IN AN EMERGENCY.

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