NHTSA Complaint #11221877 — 2012 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11221877
Vehicle	2012 FORD FUSION HYBRID
Component	STEERING
Date of Incident	June 21, 2019
Date Filed	June 22, 2019
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I WAS DRIVING AND MY STEERING WHEEL BECAME VERY STIFF. ABOUT 30 MINUTES LATER THERE WAS A RED ALERT ON THE DASH STATING SERVICE POWER STEERING. THEN ABOUT FIVE MINUTES LATER ANOTHER ALERT CAME ON AND IT WAS YELLOW THAT SAID SERVICE ADVANCETRAC. AFTER THAT HAPPENED I DROVE HOME AND THE NEXT MORNING WHEN I GOT IN MY VEHICLE TO LEAVE THE STEERING WHEEL WAS COMPLETELY LOCKED. EVEN THOUGH IT IS 2019 I UNDERSTAND THE CAR HAS YEARS ON IT BUT AFTER ONLY HAVING IT FOR THREE MONTHS FROM THE DEALERSHIP I AM EXTREMELY UPSET.

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