NHTSA Complaint #11221287 — 2014 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11221287 |
| Vehicle | 2014 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 110,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
SINCE OWNING THE VEHICLE, BOUGHT BRAND NEW, EVERY SO OFTEN WHILE DRIVING THE RADIO AND ALL THE LIGHTS WOULD TURN OFF AND THEN COME BACK ON. RECENTLY WHEN DRIVING MY CHECK ENGINE LIGHT CAME ON. AT THAT POINT IT WAS A FRIDAY NIGHT MY MECHANIC WAS ALREADY CLOSED SO WHEN HE OPENED BACK UP ON TUESDAY I CALLED TO BRING THE CAR IN AND ON MY WAY THERE THE CAR STARTED MAKING A HORRIBLE NOISE. WHILE DRIVING DOWN A BUSY ROAD I FELT THE ACCELERATION GIVE AND I COULD NOT GET IT TO ACCELERATE SO I STARTED TO MAKE WAY OFF THE HIGHWAY WHEN THE ENGINE JUST DIED. HAD IT TOWED TO MY MECHANIC WHERE HE CANNOT FIGURE OUT WHY IT DIED. THERE WAS NO WATER, ALL THE FLUID LEVELS WERE PERFECT. HE WAS BAFFLED AS TO HOW THE ENGINE COULD JUST DIE. HE SAID HE HAS NEVER SEEN THIS HAPPEN FOR NO REASON. FINALLY FOUND AN ENGINE TO REPLACE IT A MONTH LATER, BUT THAT ENGINE HAS 96,000 MILES ON IT.
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