NHTSA Complaint #11220809 — 2012 TOYOTA PRIUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11220809
Vehicle	2012 TOYOTA PRIUS
Component	UNKNOWN OR OTHER
Date of Incident	June 10, 2019
Date Filed	June 18, 2019
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

I HAVE A RECALL ON MY PRIUS FOR SOFTWARE AND IT SAYS ON YOUR SITE THAT IF I HAVE A PROBLEM WITH MY INVERTOR THEY SHOULD FIX IT OR REPAIR IT FOR FREE MY CAR HAD THIS PROBLEM 1 WEEK AGO AND MY INVERTOR FAILED AND I WENT TO TOYOTA TODAY THEY GAVE ME AN APPOINTMENT TODAY AND THEY SAID THEY CONTACTED TOYOTA JAPAN AND THE RECALL GOT REJECTED FOR THE INVERTOR PART THEY SAID I SHOULD FIX MY INVERTOR FIRST THEN THEY WILL DO THE RECALL OF THE SOFTWARE! AND IT COSTS 3000 JDS HERE IN JORDAN ITS TOO EXPENSIVE WHAT SHOULD I DO?

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