NHTSA Complaint #11681161 — 2012 TOYOTA PRIUS
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11681161 |
| Vehicle | 2012 TOYOTA PRIUS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
While pulling out of a parallel parking spot going slightly uphill, I braked as I looked around the back of a double parked truck. I saw a car coming, braked hard, and suddenly my car surged forward across the street and hit a parked car. I looked down and saw that my foot was squarely on the brake pedal pressing down as hard as I could. The parked car was unoccupied, and I was uninjured. There were no warning lamps, messages, or other symptoms of the problem. I turned my car into the dealer for repairs and a fix to the sudden unexpected acceleration. They could offer no fix until a Toyota representative examined the car. On August 14, by an emailed letter, Toyota claimed it found no defects and it must be the result of driver error, specifically, my mistakenly hitting the accelerator. This is gaslighting denialism. (a) The EDR data sent to me does not indicate that I hit the accelerator unless that data is in the page of hexadecimal numbers. (b) Toyota's claim that I hit the breaks at "-0.2 seconds prior to the collision" is physically impossible. No one can move their foot from the accelerator to the brake that fast. (c) Toyota's claim is contrary to what I experienced and observed.
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