NHTSA Complaint #11220024 — 2012 JEEP GRAND CHEROKEE STRUCTURE

Complaint Details

ODI Number	11220024
Vehicle	2012 JEEP GRAND CHEROKEE
Component	STRUCTURE
Date of Incident	June 11, 2019
Date Filed	June 14, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS PEELING, BUBBLING, AND COMING APART. THE VEHICLE WAS TAKEN TO DISHMAN DODGE RAM CHRYSLER JEEP (7700 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 924-3250). THE DEALER STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY BECAUSE THE MILEAGE EXCEEDED 75,000. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

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