NHTSA Complaint #11219893 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11219893
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	June 10, 2019
Date Filed	June 13, 2019
Mileage	38,950 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON 6-10-19 THE 2.0L ENGINE FAILED IN MY 2016 KIA SOUL+ WITH LESS THAN 40,000 MILES. THE DEALERSHIP DETERMINED THIS WAS DUE TO A "MANUFACTURER DEFECT" AND WILL BE "REPAIRED UNDER WARRANTY." THE SERVICE DEPARTMENT AT THE KIA DEALERSHIP STATED THE CYLINDERS IN THE BLOCK WERE "OUT OF ROUND." THEY SAID IT APPEARED THAT ALLOW OIL TO GET BURNED WITH THE EXHAUST AND BURN UP IN THE CATALYTIC CONVERTER. THIS CAUSED HIGH AMOUNTS OF CARBON BUILD UP IN THE CATALYTIC CONVERTER. I HAVE NO TIME FRAME AS TO WHEN MY VEHICLE WILL BE REPAIRED AND RETURNED TO ME.

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