NHTSA Complaint #11219788 — 2012 DODGE AVENGER

DODGE LEFT RESIDUAL MACHINING DEBRIS IN THE AVENGER ENGINE BLOCKS THAT FLOWS WITH COOLANT INTO THE HEATER CORE AND RADIATOR CAUSING THE HEATER CORE TO CLOG UP AND BLOCKS HEAT TO PASSENGER SIDE IN THE WINTER CAUSING UNSAFE OR UNFIT TO OPERATE IN COLD WEATHER. I'VE HAD MY AVENGER IN DODGE DEALERSHIP WHERE THEY CONFIRM MY HEATER CORE IS BLOCKED. IT COSTS OVER 2K TO FIX THIS ISSUE CAUSED BY DEFECTIVE OR LACK OF DODGE FACTORY ENGINE INSPECTIONS. I'VE SPOKEN TO FCA THE DODGE PARENT COMPANY AND THEIR ANSWER IS WE SHOULD'VE HAD EXTENDED WARRANTY EVEN THOUGH I'M WITHIN THE MILEAGE FOR THE FACTORY WARRANTY BUT OUT OF AMOUNT OF YEARS COVERAGE . MY AVENGER HAD EXTENDED WARRANTY FROM AN OUTSIDE SOURCE BUT THAT COMPANY WILL NOT COVER DODGE CREATED MALFUNCTIONS. THE ATTACHED INFO SHOWS MY AVENGER AT THE DODGE DEALERSHIP ON 03-06-2019. I ALSO HAD IT SERVICED IN WICHITA AT PR AUTOGLASS AND AUTO SERVICES JUST PRIOR TO BRINGING IT TO DODGE DEALERSHIP. PR AUTOGLASS AND SERVICES STATED IT IS THE HEATER CORE AND THAT THE PROBLEM CANNOT BE FLUSHED OUT AS IT HAS ACCUMULATED IN THE HEATER CORE BLOCKING IT FROM BEING PROFESSIONALLY FLUSHED. THE RESIDUE WAS ALSO EVIDENT IN THE RADIATOR BUT FLUSHING DID REMOVE THAT THE BEST WE CAN TELL. DODGE HAS A KNOWN ISSUE WITH HAVING LEFT THIS DEBRIS IN THE ENGINE BLOCKS DURING THE MACHINING PROCESSES ON AVENGERS.