NHTSA Complaint #11219700 — 2007 HYUNDAI ENTOURAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11219700
Vehicle	2007 HYUNDAI ENTOURAGE
Component	ENGINE
Date of Incident	May 13, 2018
Date Filed	June 13, 2019
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I WAS DRIVING ON THE CLEAR VIEW EXPRESSWAY IN NY WHEN THE CAR ENGINE SHUT OFF NO WARRING AT ALL JUST DIED. I WAS LUCKY I GOT TO THE SHOULDER OF THE HIGH WAY CALLED FOR A TOW TRUCK TOOK 4 HOURS TWO TOW TRUCKS TO GET ME HOME TO CT TOOK IT TO THE HYUNDAI DEALER IN MILFORD THEY SAID THE ENGINE FROZE HAD PLENTY OF OIL WAS NOT BURNT IT JUST STOPPED WORKING THE ENGINE HAD 113,000 WHEN IT JUST STOPPED NO WARING AT ALL THEY SAID BECAUSE IT WAS OUT OF WARRANTY THEY COULD NOT HELP ME AT ALL WILL NEVER BUY ONE AGAIN NOT GOOD CUSTOMER SERVICE NOW I HAVE A BIG PAPER WEIGHT IN MY YARD.

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