NHTSA Complaint #11219466 — 2011 MAZDA CX-9

I BOUGHT THE CAR UNDER WARRANTY UP TO 90,000 MILES, WHEN I BOUGHT TRUCK 2015 AND TOOK IN WE TOLD DEALER THAT THE WAS CAR LEAKING BLACK SUBSTANCE THEY SAID THEY DID NOT SEE ANYTHING . WE TOOK IT FOR A RECALL AND TOLD THE DEALER SAME THING THIS TIME OFF AND ON IT WOULD SMELL LIKE BURN RUBBER BY THIS TIME WARRANTY WAS NOT COVERED. THE ISSUE WAS NOT DIAGNOSED UNTIL WE TOOK IT TO FOR AN OIL CHANGE AND ROUTINE INSPECTION AT 108 SOMETHING MILES THE SMELL OF BURNT RUBBER IS MORE PERSISTENT THE MECHANIC TOLD US THERE IS A LEAK IT LOOKS LIKE TRANSMISSION OIL AND IT IS DRIPPING TO AXLE.WE TOOK IN TRUCK TO FIRST MECHANIC TO GET A QUOTE HE COULD ONLY GET PART AT THE DEALER THEY SAID THAT THE WHOLE POWER TRANSFER CASE WOULD NEED TO BE CHANGE NOT JUST THE SEALS. TOOK IT IN FOR SECOND OPINION THAT MECHANIC SAID THAT THOSE PARTICULAR MODELS AND YEAR HAVE BEEN TAKEN IN FOR SAME ISSUE AND END UP HAVING TO CHANGE POWER TRANSFER CASE BECAUSE IT WAS POORLY MANUFACTURED THAT THE EXHAUST IS TO CLOSE IT MELTS RUBBERS AND LEAKS TRANSMISSION OIL THEREFORE CHANGING SEALS WILL NOT CORRECT THE PROBLEM THE WHOLE THING NEEDS TO BE CHANGE. I HAVE 3 SMALL CHILDREN AND SMELL OF RUBBER IS CONCERNING IT UPSETTING THAT THERE IS MULTIPLE CARS FROM YEAR 2011 TO 2017 WITH THESE ISSUE'S AND THERE HAS NOT BEEN A RECALL DOES A CAR NEED TO CATCH ON FIRE WITH KIDS IN IT. THIS IS A MANUFACTURING ISSUE AND SHOULD BE INVESTIGATED.