NHTSA Complaint #11219457 — 2016 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11219457
Vehicle	2016 FORD F-250
Component	STEERING
Date of Incident	June 10, 2019
Date Filed	June 12, 2019
Mileage	37,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WITH 37K MILES ON MY VEHICLE AND ALL MAINTENANCE PERFORMED AND FOLLOWED BY DEALER, I WAS DRIVING DOWN HIGHWAY AT 70 MPH HAULING A 13K LB 5TH WHEEL RV WHEN SUDDENLY TRUCK AND STEERING STARTED TO SHAKE VIOLENTLY. WITH A HEAVY LOAD ATTACHED I BRAKED AND SLOWED VEHICLE TO 50 MPH TO STOP SHAKING. I WAS 200 MILES FROM NEAREST FORD DEALER IN EL PASO AND DROVE TRUCK AND RV THERE FOR IMMEDIATE SERVICE. INTERNET RESEARCH SHOWS THIS CONDITION IS COMMON WITH F250 TRUCKS EVEN UNDER 10K MILES! THIS IS A VERY DANGEROUS AND LIFE THREATENING EPISODE ESPECIALLY AT HIGHWAY SPEED. THERE IS A FORD TSA WHICH DESCRIBES THIS PROBLEM.

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