NHTSA Complaint #11219421 — 2012 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11219421
Vehicle 2012 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

DROVE THE VEHICLE TO AN EVEN WITH NO ISSUES. PARKED IN THE EVENT VENUE GARAGE. CAR RAN PERFECTLY UP TO THIS POINT. AFTER THE EVENT AS WE WHERE LEAVING THE GARAGE WE HEARD KNOCKING IN THE ENGINE AND HAD TROUBLE ACCELERATING. WE THOUGHT WE MAY HAVE GOTTEN A BAD BATCH OF GASOLINE AS WE FILLED THE CAR UP ON OUR WAY TO THE EVENT. WE DROVE THE VEHICLE HOME WITH VERY CAREFULLY AND HAD THE VEHICLE TOWED TO THE DEALER THE NEXT MONDAY. WE WHERE TOLD THE ENGINE NEEDED TO BE REPLACED TO HE TUNE OF $10,000. AS STATED BEFORE THE CAR RAN PERFECTLY ON OUR WAY TO OUR EVENT AND THE ENGINE WAS KNOCKING WHEN WE STARTED IT BACK UP. THE CAR HAS 104000 MILES AND HAS HAD VERY MINOR ISSUES UP TO THIS POINT. THE CAR IS STILL AT THE DEALER SO I DO NOT HAVE ANY DOCUMENTATION AS OF YET.

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