NHTSA Complaint #11219198 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11219198
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	May 28, 2019
Date Filed	June 11, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I RECEIVED RECALL NOTICE FOR THE ENGINE CONTROL UNIT THAT CAN CAUSE CATALYTIC CONVERTER TO GO BAD AND CAN CAUSE OIL LEAK. I TOOK MY CAR IN CAUSE THE CHECK ENGINE LIGHT AND MY CAR FAILED EMISSIONS I TOLD THEM IT WAS CATALYTIC CONVERTER AND I HAD A MAJOR OIL LEAK THEY FIXED THE CTALYTIC CONVERTER AND TOLD ME THAT THE OIL LEAK IS BECAUSE MY GASKET IS MESSED UP AND IF I PAY FOR AN OIL CHANGE THEY WILL FIX IT AND I WONT HAVE ANY MORE OIL LEAKS WELL ITS 2 WEEKS LATER AND MY OIL LIGHT IS COMING BACK ON THEY ARE CROOKED AND I KNOW THEY ARE GOING TO GIVE ME A HARD TIME ABOUT IT SINCE I ALREADY HAD MY CATALYTIC CONVERTER FIXED...THE OIL STARTED LEAKING AT SAME TIME CHECK ENGINE LIGHT WAS COMING ON SO I KNOW THAT IT HAS SOMETHING TO DO WITH CATALYTIC CONVERTER OVER HEATING AND IN RECALL AND KIA TOLD THEM IF ENGINE NEEDS REPLACED THEY NEED TO DO IT. I HAVE AN APPOINMENT AT 7:30 ON 6/12 WITH KIA OF COATSEVILLE I NEED TO KNOW WHAT I NEED TO DO TO GET THEM TO FIX MY VEHICLE ITS COSTING ME MONEY TO TAKE OFF WORK TO GET THIS DONE

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