NHTSA Complaint #11218935 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT GEARS. THE FAILURES OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FARRISH CHRYSLER JEEP DODGE RAM (LOCATED AT 9610 FAIRFAX BLVD, FAIRFAX, VA 22031, (703) 273-0200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS UNRESPONSIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND UPDATED TO THE LATEST SOFTWARE, BUT THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.