NHTSA Complaint #11218880 — 2018 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.