NHTSA Complaint #11218137 — 2018 LINCOLN MKZ POWER TRAIN

Complaint Details

ODI Number	11218137
Vehicle	2018 LINCOLN MKZ
Component	POWER TRAIN
Date of Incident	February 7, 2019
Date Filed	June 5, 2019
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT SWITCHED GEARS AND THE VEHICLE DECELERATED. THE VEHICLE ROLLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE WAS ABLE TO DRIVE OFF. THE VEHICLE WAS TAKEN TO OLATHE FORD LINCOLN (1845 E SANTA FE ST, OLATHE, KS 66062) WHERE THEY DIAGNOSED THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE MECHANIC STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

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