NHTSA Complaint #11634568 — 2018 LINCOLN MKZ

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11634568
Vehicle 2018 LINCOLN MKZ
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Initially when buying the vehicle in 2021, it had 30k miles. Car continued to give me a "cylinder 2 misfire code" after numerous trips to different garages and then the car beginning to start up rough and anti freeze missing i came across a "service bulletin" regarding it being a faulty ring in the engine. I took the vehicle to Ford and they replaced the engine. My car just hit 100k miles All of the sudden one day when trying to stop at a red light the car was shaking . There was no codes and only happened while in drive and at a red light or stop sigh:( complete stop) I took the card to Ford, who diagnosed it and open up my tranny and found out there was no fluid ,was burnt and had metal in it. There is still no code on my dash board and i need to pay 7k to replace a transmission. The fluid is housed internally , there was no leaks, and no codes was thrown on the dash. How was i to know transmission fluid was leaking and wher was it going?

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