NHTSA Complaint #11217749 — 2017 DODGE DURANGO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11217749
Vehicle	2017 DODGE DURANGO
Component	STRUCTURE:BODY
Date of Incident	May 15, 2019
Date Filed	June 4, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WENT TO HEAD HOME FROM VACATION AND STOPPED AT A STORE WITH THE ENGINE RUNNING. VEHICLE ENGINE SPUTTERED THEN CUT OFF. TRIED TO START VEHICLE AND VEHICLE WOULD NOT START. SOUNDED LIKE IT WAS TURNING OVER.HAD TO HAVE CAR TOWED 2 1/2 HOURS TO OUR DEALERSHIP. ONCE IN DEALERSHIP FOUND TIPM TO BE DEFECTIVE WHICH CAUSED THE FUEL PUMP TO BREAK. 16 DAYS LATER THE WATER PUMP FAILED. AT 28,000 MILES 3 MAJOR ENGINE PARTS HAVE BEEN REPLACED. NOT TO MENTION ALL THE OTHER FLAWS IN THIS VEHICLE. PASSENGER SIDE WINDOW ALSO WORKS INTERMITTENTLY. VEHICLE IS STILL IN SERVICE DEPARTMENT FOR THE SECOND TIME IN LESS THAN A MONTH.

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