NHTSA Complaint #11464110 — 2017 DODGE DURANGO

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11464110
Vehicle	2017 DODGE DURANGO
Component	STRUCTURE:BODY
Date of Incident	December 7, 2021
Date Filed	May 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The suspension rod that lifts and holds the liftgate open snapped at the bolt and broke. The liftgate can only be opened and close manually now. It has fallen on my arm and caused bruises multiple times. I fear it can fall on my head or my children's. I haven't taken it to get repaired as I'm sure it will be costly and money is very tight. I only had this vehicle for 4 years when this happened and it has low mileage. I have read about other Durangos having this same issue.

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