NHTSA Complaint #11217631 — 2014 TOYOTA HIGHLANDER

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number 11217631
Vehicle 2014 TOYOTA HIGHLANDER
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2014 TOYOTA HIGHLANDER. WHILE ATTEMPTING TO OPEN THE REAR LIFTGATE, IT OCCASIONALLY FAILED TO OPEN. THE CONTACT STATED THAT THE LIFTGATE HAD TO BE CLOSED MANUALLY OCCASIONALLY. THE VEHICLE WAS TAKEN TO CHUCK PATTERSON TOYOTA (LOCATED AT 200 EAST AVE, CHICO, CA 95926) WHERE IT WAS DIAGNOSED THAT THE MULTI LIFTGATE CONNECTOR OR THE POWER UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.

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