NHTSA Complaint #11217599 — 2011 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11217599
Vehicle	2011 BMW 328I
Component	ENGINE
Date of Incident	June 1, 2019
Date Filed	June 3, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

3-TIMES THE CAR'S ENGINE WAS TURNED OFF BY THE COMPUTER WHILE WE WERE DRIVING ON THE FREEWAY AND THE STREETS. CAR INFO SAYS "FUEL PUMP, SERVICE SOON" AND THEN THE CAR WON'T START FOR AN HOUR. FIRST TIME WE TOOK IT TO BEVERLY HILLS BMW CENTER AND THEY REPLACE THE FUEL PUMP. NEXT DAY, FUEL ALL OVER OUR GARAGE. TOOK IT BACK FOR THEM TO SECURE IT BETTER.NEXT MORNING WE GOT GAS ALL OVER THE GARAGE AGAIN. I HAD TO SECURE THE FUEL PUMP. I'M NOT CONFIDENT IN THE SERVICE AT BMW CENTERS BUT I REALLY HAVE A PROBLEM WITH THE CAR TURNING OFF WHILE YOUR IN THE FAST LINE ON THE FREEWAY. WE WERE ALMOST HIT BY A TRUCK THE THIRD TIME IT STOPPED.

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