NHTSA Complaint #11217156 — 2016 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11217156
Vehicle	2016 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	May 20, 2019
Date Filed	May 31, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.

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