NHTSA Complaint #11210859 — 2015 FORD MUSTANG

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO DISPLAY. WHILE THE VEHICLE WAS IN REVERSE, THE CAMERA DID NOT SHOW AN IMAGE AND THE SCREEN WAS BLANK. THE CONTACT'S SON ALSO REPORTED THAT THE STEERING WHEEL WOULD MOVE ON ITS OWN AND IT WAS DIFFICULT TO TURN. IN ADDITION, THE ABS AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.