NHTSA Complaint #11210780 — 2011 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11210780
Vehicle	2011 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	May 14, 2019
Date Filed	May 30, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

I HAVE A HEAD LIGHTS THAT KEEP GOING IN AND OUT . I HAVE HAD IT REPAIRS A LOT OF TIMES BUT IT KEEPS DOING IT . ITHEN GOT A PAPER IN THE MAIL FOR A EXTENSION ON THE LIGHTS FOR MY MODEL VEHICLE CAUSE THE CONNECTORS IN THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED SO I TOOK IT TO KIA. THEY TOLD ME THAT BECAUSE I HAD IT FIXED SO MANY TIME THAT THERES NOT ENOUGH WIRE TO REPLACE IT AGAIN THIS WAS ON MAY 14 2019 AND THEY SAID THAT MY WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE CHANGED IN ORDER TO FIX IT BUT THEY WOULD HAVE TO ASK KIA FOR COVERAGE . ON MAY 30TH I CALLED AGAIN TO SEE IF THEY WERE GONNA COVER IT AND THEY SAID NO EVEN THO THIS A SAFETY CONCERN. THAT BECAUSE I DIDN'T GO TO THEM TO FIX IT IN THE FIRST PLACE THEY WONT COVER IT .

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