NHTSA Complaint #11210726 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11210726
Vehicle	2018 FORD ESCAPE
Component	ENGINE
Date of Incident	May 29, 2019
Date Filed	May 29, 2019
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WITH ONLY 18,000 MILES ON MY CAR, THE CHECK ENGINE LIGHT CAME ON AND IT OVERHEATED. THE DEALERSHIP MISDIAGNOSED THE PROBLEM AFTER HAVING THE VEHICLE FOR 2 WEEKS. WITHIN A DAY OF ME HAVING IT BACK, THE SAME THING HAPPENED AGAIN. THIS TIME, THE DEALERSHIP HAD THE VEHICLE FOR OVER 2 MONTHS BECAUSE PARTS TO REBUILD THE ENGINE WERE ON BACKORDER. ONCE I RECEIVED THE VEHICLE BACK, IT NEVER DROVE THE SAME BUT I LIVED WITH IT. HERE I AM 3 MONTHS LATER AND THE CHECK ENGINE LIGHT IS ON AGAIN! FORD SHOULD BE ASHAMED. WILL NEVER PURCHASE ANOTHER FORD AGAIN IN MY LIFE.

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