NHTSA Complaint #11210705 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11210705
Vehicle 2016 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

OUR 2016 HONDA PILOT HAS THE AUTO STOP/START FEATURE ( USED FOR SAVING GAS WHEN YOU ARE AT A COMPLETE STOP). THERE HAS BEEN AN ISSUE THAT IS DANGEROUS- AS YOU ARE DRIVING AND STOP AT A RED LIGHT, THE CAR WITH ENGAGE IN THE STOP/START , BUT WILL THEN JUST TURN OFF THE CAR. IT THEN ASKS FOR YOU TO PUT YOUR CAR IN PARK. WHEN YOU DO THE CAR COMPLETELY TURNS OFF, BUT THEN WONT ALLOW YOU TO TURN THE CAR BACK ON. TAKES AROUND 30 SECONDS FOR THE CAR TO TURN BACK ON, BUT YOU ARE JUST SITTING THERE WITH CARS HONKING AND ALMOST REAR ENDING YOUR VEHICLE. THIS IS HAPPEN ALMOST EVERY TIME THE GAS GOES INTO THE STOP/START MODE. IT HAPPENED SO MUCH THAT WE HAVE NOW TURNED IF OFF, WHICH DOES HELP. FIRST, I THOUGHT IT WAS A BATTERY ISSUE , WHICH WE CHANGED AND NOTHING IMPROVED. I REALIZE THAT THIS STOP/START FEATURE IS RELATIVELY NEW CAR FEATURE, BUT IF THERE IS GOING TO BE THESE ISSUES- IT IS NOT SAFE, THERE NEEDS TO BE AN IMPROVEMENT TO THAT PART TO PREVENT THIS. NOT SURE IF THIS ISSUE IS HAPPENING WITH OTHER PEOPLE AND IF PEOPLE ARE REPORTING THAT THEY ARE WORRIED ABOUT HONDA'S STOP/START FEATURE

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