NHTSA Complaint #11209799 — 2019 FORD ECOSPORT

WEIRD BURN MARKS HAVE APPEARED ON THE TOP OF MY MUFFLER. I BOUGHT THE CAR ON MARCH 15TH, 2019. I FIRST NOTICED IT ON APRIL 21ST, 2019 (SEE CAR DOC 2 PHOTO). I TOOK IT IN TO HAVE IT LOOKED AT ON MAY 8TH, WHEN IT WAS DETERMINED IT WAS JUST A COSMETIC PROBLEM. IT WAS REPLACED ON MAY 15TH. TODAY, MAY 24TH, 2019, I LOOKED AT IT AND SAW THE SAME PROBLEM STARTING AGAIN (SEE CAR DOC 3 PHOTO). A REPRESENTATIVE AT THE DEALERSHIP TOLD ME THEY SAW ANOTHER ECOSPORT WITH THE SAME ISSUE, BUT NO ONE CAN IDENTIFY THE PROBLEM. I'M GROWING CONCERNED AS IT LOOKS TO BE A BURN, OR SOME KIND OF REACTION WITH MATERIALS. IT LOOKS AS IF SOMETHING IS DRIPPING ONTO THE MUFFLER FROM ABOVE, AND THAT IT'S NOT THE MUFFLER ITSELF WITH THE ISSUE. I ALSO ATTACHED MY SERVICE INVOICE FROM WHEN IT WAS REPLACED THE FIRST TIME.