NHTSA Complaint #11209078 — 2013 FORD EXPLORER

I WAS DRIVING ON SUNDAY, MAY 19TH. MY STEERING WAS FINE WHEN ALL OF A SUDDEN MY DASH STARTED TO LIGHT UP. POWER STEERING LOSS AND THEN IT SAID ADVANCED TRACTION FAULT. I DON'T EVEN KNOW WHAT THAT MEANS. SO I TRIED TO PULL OVER AND NOTICED I COULDN'T EVEN MOVE MY STEERING WHEEL IS WAS SO HARD TO TURN. I PULLED TO THE SIDE OF THE STREET AND WAS ABLE TO GET MY VEHICLE TOWED INTO THE REPAIR SHOP DOWN THE STREET. THEY TOOK ONE LOOK AT IT AND SAID THERE IS AN ELECTRICAL FAULT WITH IT AND IT IS A RECALL ON THE FORD EXPLORER. SO HE GAVE ME THE RECALL NUMBER AND I HAD THE TRUCK TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED MY VEHICLE. THEY LOOKED AT IT AND SAID IT'S NOT PART OF THE RECALL! EVEN THOUGH MY VEHICLE FALLS WITHIN THE DATE RANGE OF BEING ASSEMBLED AND IT IS A 2013. THE DEALERSHIP WILL NOT COVER IT AND NOW THEY WANT $2,430 TO REPAIR. I READ THE WHOLE RECALL AND MY TRUCK DID WHAT THE RECALL SAID IT WAS DOING. I HAVE HAD NOTHING BUT PROBLEMS WITH THE TRUCK SINCE THE DAY I BOUGHT IT. IT WAS ONLY 2 YEARS OLD WHEN I BOUGHT IT AND I HAD TO BRING IT BACK A WEEK LATER AS THE CATALYTIC CONVERTER WAS BAD. ONE & A 1/2 YEARS LATER I HAD TO REPLACE THE CC AGAIN AND JUST LAST SUMMER IT IS NOW ON IT'S THIRD CC. I AM SO TIRED OF POURING MONEY INTO THIS VEHICLE BUT I DON'T HAVE A CHOICE BECAUSE IT IS BLEEDING ME DRY. PLEASE HELP ON THIS AS IT SEEMS THERE ARE MANY FORD OWNERS IN THE SAME BOAT AS ME. I HAVE TO PUT THE $2,430 ON MY CC AGAIN AND HOPE TO GET REIMBURSED FOR THIS RECALL. IT'S SO SAD THAT THEY WILL NOT ADMIT THAT THIS TRUCK IS NOT WHAT IT WAS SOLD TO BE, A RELIABLE VEHICLE. I WILL NOT BUY A FORD VEHICLE EVER AGAIN!