NHTSA Complaint #11208775 — 2013 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11208775 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
ON 5/19/20I WAS DRIVING MY FORD EXPLORER DOWN THE ROAD 45 MPH POSTED LIMIT WAS DRIVING FINE THEN IN MOTION MY MESSAGE CENTER ALERT CAME ON SAYING POWER STEERING FAULT SERVICE NOW MY TRYCK HAS LESS THEN 80000 MILES ON IT I MANAGED TO GET IT OFF THE ROAD TO A PARKING LOT AFTERING STRUGGLING TO TURN THE STEERING WHEEL ONCE I PARKED IT I SHUT THE VEHICLE OFF THEN WAITED 2 MINUTED BEFORE STARTING IT WHEN IT CAME ON THE MESSAGE ALERT CAME ON BUT THIS TIME IT SAYING POWER STEERING FAULT SERVICE NOW WHEN ATTEMPTING TO TURN THE STEERING WHEEL IT WAS VERY HARD I MANAGED IT HOME AND PARKED IT TILL THE NXT DAY MONDAY 5/20/19. I TOOK IT TO THE DEALER AND THERE TELLING ME MY VIN IS NOT ON THE RECALL LIST FOR 2011 TO 2013 FORD EXPLORER WHICH IT IS EXPERIENCEING THE SAME PROBLEM AND HAVE TO PAY OUT OF POCKET OVER 1000 DOLLARS WHICH I DONT HAVE PLEASE HELP MY MANUFACTURE DAT WAS 3/2012 FORD MY 2013 EXPLORER.
Related Complaints for the 2013 FORD EXPLORER
Other STEERING Complaints
#11717027
After dropping off my son at school, I turned the steering and suddenly it became very difficult to turn. I was stuck...
#11703792
Hi, my power steering went out. It's tough to turn. I see there was a safety recall, 14S06, that mentions the power s...
#11702622
I was leaving the store pulled out on a main road in town about to head on the highway. My steering wheel locked and ...
#11694108
Power steering assist fault and service advance trac alerts came on in the dashboard when car was cranked up to drive...
#11686980
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed and accelerating...
Recent Complaints for the 2013 FORD EXPLORER
#11719103
STRUCTURE
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11718232
UNKNOWN OR OTHER
I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the c...
#11717776
STRUCTURE
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11715770
STRUCTURE:BODY
Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giv...
#11713707
STRUCTURE
The contact owns a 2013 Ford Explorer. While driving approximately 70 MPH, the passenger’s side A-pillar trim was blo...